pm0016 smu mba summer 2015 IVth sem assignment

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DRIVE

SUMMER 2015

PROGRAM

MBADS (SEM 4/SEM 6)

MBAFLEX/ MBA (SEM 4)

PGDPMN (SEM 2)

SUBJECT CODE & NAME

PM 0016 –PROJECT RISK MANAGEMENT

Qus:1 Explain the types of project risks.

·         List and describe the types of project risks

Answer:

List and describe the types of project risks:

Various types of project risks are defined on the basis of the aspect or area of the overall project management that gets impacted. Some important types of project risks are depicted in Fig.

Qus:2 What are the four quadrants of the risk probability and impact matrix?

·         List and explain with suitable examples the four quadrants of the risk probability and impact matrix

Answer:

List and explain with suitable examples the four quadrants of the risk probability and impact

Qus:3 What are the outputs of a qualitative risk analysis? What are the key inputs used in risk planning?

·         List and describe the outputs of a qualitative risk analysis

·         List and describe the key inputs used in risk planning

Answer:

List and describe the outputs of a qualitative risk analysis:

A qualitative risk analysis leads to the following outputs:

·         Overall “qualitative” ranking of risks

·         List of

Qus:4 What are the sources of schedule risk?

·         List and explain the sources of schedule risk along with the description of their sub categories

Answer:

List and explain the sources of schedule risk along with the description of their sub categories

·         Delays

·         Dependencies

·         Estimates

Delay :

·         Decision: Timely decisions are important in project execution during approvals,

Qus:5 What are the different tools used for analysing project constraints? How does SWOT analysis help in project management?

·         List and explain the different tools used for analysing project constraints

·         Explain how SWOT analysis help in project management by using a suitable example

Answer:

List and explain the different tools used for analysing project constraints:

The analysis of constraints and assumptions helps not only in project planning and execution but also in identifying the potential risks if the assumptions go wrong. The commonly used tools for identifying

Qus:6 Explain project review.

·         Explain the purpose of project review

·         Describe Scheduling project review

·         Mention the objectives of project review

·         Describe how the review is conducted

Answer:

Explain the purpose of project review:

Project reviews offer a platform for the project managers and stakeholders to come to a same forum and review the

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pm0015 smu mba summer 2015 IVth sem assignment

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DRIVE

SUMMER 2015

PROGRAM

MBADS (SEM 4/SEM 6)

MBAFLEX/ MBA (SEM 4)

PGDPMN (SEM 2)

SUBJECT CODE & NAME

PM 0015 – QUANTITATIVE METHODS IN PROJECT MANAGEMENT

Qus:1 Explain how Kano model is used by companies to analyse customer needs.

·         Explain how the Kano model is different from the balanced scorecard model and Treacy-Wiersema model

·         Describe how the model analyses customer needs based on customer requirements

·         Describe the different categories of customer preferences in the Kano model

Answer:

Explain how the Kano model is different from the balanced scorecard model and Treacy-Wiersema model:

Balanced scorecard model:

The balanced scorecard model defines four scoring areas for business value and was first published by Robert S.

Qus:2 a. Explain the concept of expected value.

b. Suppose project A and B are under construction. The possible profit outcomes of project A are USD 1000 (0.4 probability) and USD 300 (0.6 probability). Project B has profit outcomes of USD 900 (0.6 probability) and 200 (0.4 probability). Calculate the expected values of profit to be generated by the two projects.

a. Elucidate the concept of expected value

b. Calculation of expected value

Answer:

a. Elucidate the concept of expected value:

The concept of expected value revolves around random variables. These random variables also have averages but are not calculated by simply adding up the different variables. The average of a random

Qus:3 Write short notes on :

·         Project scoping process

·         Resource assignment matrix

Answer:

Project scoping process:

The project scoping process is the first step in the project development process. This process is undertaken to determine what the project should entail and what potential impacts exist. Similar to every process,

Qus:4 Explain the various expense items in a project.

·         List the various expense items in a project

·         Describe each expense with suitable examples

Answer:

List the various

Qus:5 What are the major steps in time management process? What is rolling wave planning?

·         Explain the 5 major steps in time management process

·         Explain rolling wave planning

Answer:

Explain the 5 major steps in time management process:

Following are the major steps involved in the time management process:

1. Activity definition: This involves decomposition of work package into tasks/activities to deliver the work package deliverable.

Qus:6 What are the steps that should be followed to construct a “house of quality”?

·         Explain the 5 steps that should be followed to construct a house of quality

Answer:

Explain the 5 steps that should be followed to construct a house of quality:

The following steps need to be followed to construct a house of quality:

·         Step-1 Voice of the customer: This step includes determining and identifying the customer’s needs. The main objective of this step is to translate the needs of every customer into engineering specifications. Customers buy products that have the desired characteristics, and

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mu0018 smu mba summer 2015 IVth sem assignment

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DRIVE-Summer 2015

Program/Semester- 4

Sub code- mu0018- CHANGE MANAGEMENT

Q1. Define the term ‘organizational transformation’. Discuss the various strategies to manage transformation in organizations.

(Definition of ‘organizational transformation’-2 marks, Explanation of various strategies to manage transformation-8 marks) 10 marks

Answer. Definition of Organizational Transformation

Organizational transformation is a term which collectively refers to the activities such as the reengineering, redesigning and redefining business terms.

There are many

Q2. Describe Integrative Model for Planned Change

(Description of Integrative Model for Planned Change) 10 marks

Answer.

Integrative model for planned change

7Bullock and Batten (1985) proposed this model to describe both temporal states and change processes involved in change. It is based on the

Q3. The key purpose of communication of change is to ensure that the individuals understand what is going to happen and what is expected from them. Explain some other important needs for communicating change. Also explain the major methods and techniques for communicating change.

(Explanation of important needs for communicating change-3 marks, Explanation of methods and techniques for communicating change-7 marks) 10 marks

Answer.  Communicating the need for change and performing group planning meetings showed that participation reduced resistance

­­

Q4. What do you mean by resistance to change? Discuss some of the reasons for individual (employee’s) resistance.

(Meaning of resistance to change-2 marks, reasons for individual (employee’s) resistance.-8 marks) 10 marks

Answer.

Meaning of resistance to change

The adoption of new ideas and techniques does not occur naturally but results from hard work, trial and error.  It is important to recognize this fact and to make an effort to develop information that is concise, readable and to the point and to make sure the information reaches people who can use it.  A broad spectrum of skills is needed to lead to effective management of

Q5. List the types of change management strategies. Explain any two of them.

(Listing the types of change management strategies- 2 marks, Explanation of any two change management strategies- 8 marks) 10 marks

Answer.

·         CHANGE MANAGEMENT STRATEGIES

·         EMPIRICAL-RATIONAL

·         NORMATIVE

Q6. Write short notes on the following:

a.      Kolb’s Learning Cycle

b. Psychodynamic Approach

Answer.

Kolb’s Learning Cycle

Kolb’s Learning Cycle was published in 1984 and is a useful model based on Experiential Learning Theory (ELT) from which trainers and other learning professionals can learn how to develop their practice. We look at Kolb’s Learning Cycle in our Train the

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mu0017 smu mba summer 2015 IVth sem assignment

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DRIVE- Summer 2015

Semester- (SEM 4)

Subject code & name-MU0017 - TALENT MANAGEMENT AND EMPLOYEE RETENTION

Q1. Explain the need for talent management. What are the consequences of failure in Managing Talent?

(Need for talent management-7 marks, Consequences of failure in Managing Talent-3 marks) 10 marks

Answer.

Need of talent management

Workforce cost is the major portion of resources spends for most organizations. Automation and analysis of the recruiting and hiring processes provides the immediate workforce needs and insights required to significantly improve the

Q2. What are the building blocks of effective talent management system? Explain any one.

(Listing the building blocks of talent management-1 marks, Explanation of any one of the building blocks-9 marks) 10 marks

Answer.

Four Building Blocks of Effective Talent Management System

Successful companies seek to determine the actual or potentials of each employee’s capability for adding value to the organization. This allows them to maximize their contribution through appropriate investment in training and development. Improper allocation of compensation and training recourses can result in unwanted turnover, morale, and

Q3. Define talent planning. What are objectives and steps of Talent Planning?

(Definition of talent planning-3 marks, Objectives of talent planning-3 marks, Steps of talent planning-4 marks) 10 marks

Answer.

Talent planning-an overview

Talent planning mainly focuses on the responsibilities of leaders. These responsibilities include developing the workforce and also think about their future roles and assignments determined by the organizational needs.

Objectives of Talent

Q4. What is meant by talent acquisition? Explain some of the talent acquisition strategies.

(Meaning of talent acquisition-3 marks, Explanation of talent acquisition strategies-7 marks) 10 marks

Answer.

Talent Acquisition

Talent acquisition is an influential software tool used to administer all the sub-processes that are involved in recognizing, attracting, and finally employing highly-talented and skilled people who are more productive for the company. The main advantage of the talent acquisition software is that it reorganizes the complete hiring process and

Q5. Why ‘employee engagement’ is important? What are the factors of engagement? Describe some of the best practices in talent engagement.

(Importance of employee engagement-2 marks, Factors of engagement-2 marks, Best practices in talent engagement-6 marks) 10 marks

Answer.

Importance of employment engagement

An organization’s ability to achieve increased productivity and advanced business results is strongly associated with its skill to handle employee engagement.  The performance of engaged employees is usually better and are hence more

Q6. Describe some of the major challenges in talent management. (Description of major challenges in talent management) 10 marks

Answer.

Today’s top 10 Talent Management Challenges

Talent management is the systematic attraction, identification, development, engagement/retention and deployment of the employees. These employees are of particular value to an organization, either in view of their „high potential‟ for the future or because they are fulfilling

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mu0016 smu mba summer 2015 IVth sem assignment

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DRIVE-summer 2015

Sem- IV

MU0016- PERFORMANCE MANAGEMENT AND APPRAISAL

Q1.What is “Performance management planning”? How does planning affect a manager? (Meaning of ‘performance management planning’, Explanation on how planning affects a manager) 3, 7

Answer: Performance Management Planning

Performance management planning is the process of creating and setting forth the strategic plans for managing the performance of employees in order to achieve organizational success. An understanding of how human capital can best be managed is essential for the success of an organisation. In addition, having a performance

Q2. Define performance appraisal. What are the dimensions of performance appraisal? Describe the characteristics of performance appraisal. (Definition of performance appraisal, Dimensions of performance appraisal, Characteristics of performance appraisal) 2, 3, 5

Answer:

Performance appraisal is also known as performance evaluation or performance review. It is the most crucial phase of the performance management process. Performance appraisal is a necessary management technique, wherein the employee and their manager mutually discuss and evaluate the employee‟s performance

Q3. Describe the traditional methods of performance appraisal. (Traditional methods of performance appraisal) 10

Answer: 

Traditional Methods

From the name itself, one can identify that these are the methods that are

most commonly used. The traditional methods

Q4. What is performance feedback? Why is it used? What are the levels of performance feedback? (Meaning of performance feedback, Use of performance feedback, Levels of performance feedback) 2, 2, 6

Answer:

Performance feedback is, generally, in the form of an annual evaluation, that is, performance reviews are scheduled annually, in which your performance is measured against pre-established criteria. This type of an appraisal review offers both the parties – the giver and the receiver, an opportunity for a formal, documented communication. Feedback serves as a cornerstone to help employees to improve their performance in any organisation. For example, the entire salaried merit distribution plan is often based on the annual

Q5. What is meant by “360 Degree feedback”? Explain its purpose. What are the advantages and disadvantages of 360 degree feedback? (Meaning of 360 degree feedback, Purpose of 360 degree feedback, Advantages of 360 degree feedback, Disadvantages of 360 degree feedback) 2, 4, 2, 2

Answer:

360-Degree feedback

In this system of feedback, an individual receives feedback from almost all the people who work around them. Feedback is provided from different directions which include peers, subordinates, supervisors, and even the individual themselves. The objective of this is to give the individual personal feedback from a variety of perspectives, so as to provide the individual a more complete understanding of how others

Q6 Write a brief note on Ethics in performance management. (Importance of ethics in PM, Concept of PM as related to ethical aspects, Role of ethics in PM) 3, 4, 3

Answer:

A performance appraisal feedback which helps the individual to recognise objectives that are closely linked with that of the organisation's, moulds the individual to perform at a higher level and the organisation is less likely to lose a valuable employee. The objective of the performance appraisal feedback is to develop the individual and not to threaten their self-esteem. Hence, treatment of people is the most fundamental ethical issue. Thus,

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