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DRIVE
Spring
2018
PROGRAM
MBA
SEMESTER
IV
SUBJECT
CODE & NAME
OM
0015 – MAINTENANCE MANAGEMENT
Q1. Explain Meaning and Types of Maintenance
Objectives in Maintenance Management.
Meaning of Maintenance Objectives
Types of Maintenance Objectives
Answer:
Meaning
of Maintenance Objectives
It is very important
for an organisation to have effective maintenance management in place to keep
its machines and equipment under good working conditions. Maintenance
management helps organisations to ensure that there are no work stoppages in
order to keep an effective and reliable production system. Effective
maintenance management helps an organisation to achieve its goals within the
stipulated time. Earlier, maintenance activities were performed by operators
employed in a production plant. However, with
Q.2: Explain different types of
maintenance tasks.
A. Types of maintenance tasks.
ANS:
Types of maintenance tasks:
As
discussed earlier, preventive maintenance aims to retain machines and equipment
under good working conditions and avoid failures through early detection. It
differs across organisations depending on their plant size and other
requirements. However, preventive maintenance is broadly classified into four
Q.3: Explain following Aspects to
be Considered for Machine Quality
Conformance to machine
specifications
Frequency of machine failures
ANS:
Conformance to machine
specifications:
Machine
specifications are the detailed and precise description of what is expected
from a machine or equipme
Q.4: What do you mean by Condition
Monitoring? Elaborate various Steps Involved in Condition Monitoring Program
A Meaning of Condition Monitoring
Steps Involved in Condition
Monitoring Program
ANS:
Meaning of Condition Monitoring:
Q.5: Write short notes on the
following-
a. Zero based budgeting
b. Remote maintenance audit
c. Codification of spare parts
d. Maintenance Benchmarking
ANS:
a. Zero based budgeting:
It
is a method of budgeting in which all expenditures are justified each time a
budget is prepared for a new
Q.6: Describe various types of
preventive maintenance.
A Types of preventive maintenance
ANS:
Types of preventive maintenance:
Preventive
maintenance aims to retain machines and equipment under good working conditions
and avoid failures through
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DRIVE:
Spring 2018
PROGRAM:
MBA
SUBJECT
CODE & NAME: OM 0016 – QUALITY MANAGEMENT
CREDITS
& MARKS: 4, 60
SEMESTER:
IV
BK
ID: B2009
Q1. Explain the concept of Quality
Awards. How would you assess the performance of applicant organisations for the
European Quality Awards?
Concept of Quality Awards
European Quality Awards
Answer:
Quality Awards
Quality awards are awarded for
some aspect of quality performance that has been demonstrated to an
organisation, which has no responsibility for the recipient's performance.
All quality awards are awarded on
the basis of an assessment of the applicant's performance against certain
criteria. Some awards measure the result of quality activities (such as
customer satisfaction), some assess the
Q.2: Elaborate the concept of
International Standards. Also explain the following terms
a. ISO 9001:2008
b. ISO 9004:2009
c. ISO 90003:2004: Software Quality
Management
d. ISO 13485:2003: Medical Devices
Quality Management
ANS:
ISO 9001:2008:
The
ISO develops standards keeping in mind the requirements of the industry. The
ISO’s 9000 series is developed to serve the quality aspects, which also include
the eight principles of management systems. The ISO 9001 certification is not
provided by the ISO. If an organisation wishes to receive the certification,
Q.3: Explain the concept of
culture. Differentiate between authoritarian culture and participative culture.
A Concept of culture
Differentiate between authoritarian
culture and participative culture.
ANS:
Concept of culture:
“Culture
is the deeper level of basic assumptions and beliefs that are shared by members
of an organisation that operate
Q.4: Explain the steps of
continuous quality improvement.
A Steps of continuous quality
improvement
ANS:
Steps of continuous quality
improvement:
CQI
is a systematic approach and involves a number of steps:
The
steps in CQI are explained with examples as follows:
1.
Identifying the core outputs, which are mandatory for customer satisfaction.
For example, the core outputs of a restaurant can be the taste and the quality
of the food and beverages served in the restaurant.
Q.5: Define different aspects of
the design and development of a product.
A Different aspect of the design
and development of a product
ANS:
Different aspects of the design and
development of a product:
Design
involves those activities that are carried to create the appearance, style and
touch of a product. Therefore, it includes the architecture of a product,
selection of raw materials and processes. On the other hand, the development of
a product
Q.6:
Write Short notes on following.
a.
Knowledge Management
b.
Expertise location
c.
Communities of Practice (CoPs)
d.
Knowledge management strategy e. Knowledge culture
ANS:
a.
Knowledge Management:
Knowledge
Management (KM) is a process of identifying, representing, and adapting
perceptions and experiences from various dimensions. The following are some of
the popular definitions of KM:
According to
Karl Erik Sveiby
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DRIVE
Spring
2018
PROGRAM
MBA
SEMESTER
IV
SUBJECT
CODE & NAME
OM
0017 – ADVANCED PRODUCTION AND PLANNING CONTROL
Q.1:
Explain Various Functions of Production Planning and Control.
Explain
Various Functions of Production Planning and Control.
Answer:
The
main functions of PPC are the coordination of all the activities, which exist
during production or manufacturing.
Materials : This function is concerned with ensuring that the Raw material, standard finished parts, finished parts of products
Materials : This function is concerned with ensuring that the Raw material, standard finished parts, finished parts of products
Q.2:
Explain the concept of Master Schedule. Also define the Characteristics of the
master schedule.
A
Concept of Master Schedule
Characteristics of the master schedule
ANS:
Concept
of Master Schedule:
Master schedule
is the presentation of the production schedule at the summary level, depicting
various key elements, resulting from the process of master scheduling. In
simple words, it can also be said that the master schedule is
Q.3:
Define the various steps of VA.
A
Various steps of VA
ANS:
Various
steps of VA:
Step
1:Information stageIn the first step, all the relevant
information about the material is collected. This information comprises cost,
manufacturing methods, performance characteristics, etc. It is not only the
first step but also an
Q.4:
Write Short notes on
a.
Hybrid 1: MRP with lean principles
b.
Hybrid 2: Kanban with MRP planning
c.
Hybrid 3: MRP for capacity and long lead time
d.
Hybrid 4: Pull system with spike control
ANS:
a.
Hybrid 1: MRP with lean principles:
When the demand
pattern is very stable and has a radical design change of product, most of the
planning and execution can be achieved by using MRP. However, to provide better
stability to the system, some of the lean principles are also used to integrate
with MRP. One of the disadvantages of MRP is that it needs timely and accurate
information data, and information in a highly volatile environment, such as a
recession, inflation
Q.5:
Differentiate between Mass Production and Batch Production.
A
Mass Production
Batch
Production
ANS:
Mass
Production:
A term sometimes
used in the popular press for a line process that uses the make-to-stock
strategy. Mass production is the process of producing similar types of goods in
large numbers. It often uses assembly line technology for
Q.6:
Elaborate various Elements of cost.
A
Elements of cost
ANS:
Elements
of cost:
The total cost
consists of three elements namely, material, labour, and expenses. These three
elements are further classified into direct and indirect
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DRIVE
Spring
2018
PROGRAM
MASTER
OF BUSINESS ADMINISTRATION (MBA)
SEMESTER
IV
SUBJECT
CODE & NAME
OM0018
– TECHNOLOGY MANAGEMENT
Q.1:
Describe the concept of technology management. Explain the various stages of
strategic technology management system (STMS).
Concept
of technology management
Stages
of strategic technology management system
ANS:
Concept
of technology management:
Technology management can be
defined as a process of planning, organising, selecting, and controlling
technological resources to maintain or increase the capability and efficiency
of an organisation. According to the
Q.2:
Define technological innovation. Explain the different types of innovation on
the basis of flexibility and in terms of offerings.
Concept
of technological innovation
Types
of innovation on the basis of flexibility and in terms of offerings
ANS:
Concept
of technological innovation:
“Innovation is the change that
creates a new dimension of performance”.
According to the Department of Trade and
Industry, UK, innovation refers to “the successful exploitation of new ideas”.
In simple words, innovation refers to the invention and successful commercial
exploitation of their invention. Technological innovation is one of the ways of
gaining competitive advantage and survival in the cutthroat corporate world.
There are numerous cases in which a particular organisation gained a
significant edge over other organisations with the help of technological
innovations
Q.3:
Briefly explain the guiding principles of technology management.
Guiding
principles of technology management
ANS:
Guiding
principles of technology management:
Principles act as a guiding force
in the management of any operation. For instance, to execute the marketing
activities of an organisation, certain principles should be followed. These
principles are value creation, fulfilment of
Q.4:
With a neat diagram, explain the various stages of technology life cycle.
Diagram
Various
stages of technology life cycle
ANS:
Diagram:
Q.5:
a. Define technology transfer. Explain the steps involved in technology
transfer process.
b.
Explain the major categories of technology transfer
Concept
of technology transfer
Steps
involved in technology transfer process
Major
categories of technology transfer
ANS:
Concept
of technology transfer:
It involves the transfer of
adoption of technology from the internal sources in the organisation or
implementing technology in the production system from the R&D facility.
Steps
involved in technology transfer process:
The steps involved in a generic
technology transfer process are
Formal
disclosure of the invention: In this step, an
organisation or institution formally discloses the invention of any
Q.6:
a. Explain the impact of technological change on organizational productivity
b.
Explain the impact of technological change on education and knowledge
acquisition
(Impact
of technological change on organizational productivity
Impact
of technological change on education and knowledge Acquisition)
Answer:
Impact
of Technological Change on Organisational Productivity:
Productivity
refers to the amount of output at a given amount of input. Technological change
is part of the fundamental factors that can permanently improve organisational productivity.
It is a commonly accepted fact that better tools and techniques yield more
output at lower input. In addition, output increases when manual processes are
replaced by machines. Therefore, as you can see, improvement in technology
helps organisations in a number of ways.
Let
us consider an example. When the State Bank of India was finding it difficult
to compete with private banks, it brought revolutionary technological changes
in its banking processes, execution of banking transactions, providing services
and
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