Thursday, 31 July 2014

bba102 smu bba summer 2014 I sem assignment

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DRIVE- Summer 2014
PROGRAM-Bachelor of Business Administration- BBA
SEMESTER-1
SUBJECT CODE & NAME-BBA102: ORGANIZATIONAL BEHAVIOUR
BK ID-B1498
CREDIT & MARKS-4 CREDITS & 60 MARKS

Note – Answer all questions. Kindly note that answers for 10 marks questions should be approximately of 400 words. Each question is followed by evaluation scheme.
Q1. Define the term ‘Organisational Behaviour”. Explain the importance of Organizational Behaviour.
(Definition of Organizational Behaviour, Importance of Organizational Behaviour) 2, 8
Answer.
Organizational Behaviour
Organizational Behavior (OB) is the study and application of knowledge about how people, individually and groups behave as individuals as well as in groups in the organizations. Its main purpose is to build better relationships by achieving individual objectives, group objectives, and organizational objectives

Q2. Explain the following:
a) Span of Control
b) Centralisation and Decentralisation
(Span of Control, Centralisation and Decentralisation) 5, 5
Answer.
a)      Span of Control
 It is the extent to which a superior is able to supervise maximum number of subordinates efficiently and effectively. This is also known as the span of management/supervision. Span of control refers to
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Q3. Describe the personality traits influencing Organizational behaviour.
(Personality traits influencing Organisational Behaviour) 10 marks
Answer.
Personality Traits influencing Organizational Behaviour
The various personality traits that influence the behaviour of people in organizations are:
Locus of Control – locus of control is of two types: Internal locus of control and external locus of control. People with internal locus of control believe that what all happens in their life can be controlled by them and they are the masters of their destiny. Whereas, the people with external locus of control believe that

Q4. Define the term motivation. Explain Maslow’s need Hierarchy theory.
(Definition of motivation, Maslow’s hierarchy theory) 3, 7
Answer.
Definition of motivation
Motivation is the set of forces that causes people to behave in certain ways. We can say that
Performance = f( ability x motivation).
The term ‘motivation’ has its origin in the Latin word “mover” which means to “move”. Thus,

Q5. Explain the functions of communication. Mention some of the tips or techniques for effective communication.
(Functions of communication, Tips or techniques for effective communication) 5, 5
Answer.
Communication is one of the most important functions of management. It is not only important to all managers, but is equally important for all employees of the organization.

Q6. Write short notes on the following:
a) Organization Culture
b) Conflict management
(Organisational Culture, Conflict management) 5, 5
Answer.
a) Organization Culture
Organization culture is the set of shared values and norms that controls organizational member’s interactions with each other and with people outside the organization. It is referred to as the common perception held by the members towards their organization. Organization culture is a system where
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bba103 smu bba summer 2014 I sem assignment

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DRIVE- Summer 2014
PROGRAM-BBA
SEMESTER-I
SUBJECT CODE & NAME-BBA 103-BUSINESS ENVIRONMENT
BK ID-B1499
CREDIT-4
MARKS-60
Note: Answer all questions. Kindly note that answers for 10 marks questions should be approximately of 400 words. Each question is followed by evaluation scheme.
Q1. Monetary policy regulates the money supply in an economy. Analyse how monetary policy play an important role in the credit availability of an economy.
(Explain monetary policy, Quantitative control, Qualitative control) 2, 4, 4
Answer.
Monetary policy
Monetary Policy is a tool that incorporates the actions that the Reserve Bank takes to influence the level of GDP. The Reserve Bank can influence the level of output in the short run, through open market operations, changes in reserve requirements or changes in the discount rate. These tools can be used to form a suitable monetary policy during the times of both recession and inflation. The aggregate demand

Q2. Discuss the merits and demerits of Indian economy.
(Merits, demerits) 5, 5
Answer.
Merits and demerits of Indian economy
Any economy is the sum total of all economic units. As individuals, we need to earn a living, and use the income earned, to buy goods that will help us lead a comfortable life and also plan for the future. The Indian economy is a complex mixed economic system. Some industries may be completely State-owned,

Q3. Elucidate the key regulations applicable to business in India.
(Explanation of regulations applicable to business in India) 10
Answer.
Key regulations applicable to business in India
Apart from the laws applicable to industry, the Government of India has also laid down legislations that cover various areas and aspects of economic set up such as business, market, labour, competition and industry etc. These legislations and policies are regulatory in nature and are aimed at providing an equitable and fair business environment to all the people concerned, be it the entrepreneur, investor, consumer or labourer and so on. Following are the key regulations which are in force in India:
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Q4. Analyse two examples or cases of privatization in India.
(Each example)5*2
Answer.
Cases of privatization in India
Privatization refers to transfer of ownership of public sector enterprises from the government to the private sector. In a broader sense, it is the induction of private control and management in the public sector units. The policy of the government on disinvestment has evolved over a period. A brief account is given below. The disinvestment carried out in India can be divided into two phases as per the mode of

Q5. Differentiate GATT and WTO.
(Explain GATT, Explain WTO) 5, 5
Answer.
GATT

GATT was a multinational treaty that was signed in 1948 by 102 countries with the objective of bringing down tariff and non-tariff barriers of international trade. Until 1994, the main concerns of GATT were to check „dumping‟ and unethical business practices. The Uruguay Round Agreements of GATT (held from1986 to 1994) envisaged an increase in the coverage of the legal provisions and establishment of an

Q6. Compare and contrast the different forms of Public sector Enterprises.
(Explain Public sector Enterprises, Explain different forms)1, 3*3
Answer.
Public sector Enterprises
Public sector plays an important role in the industrial development of a nation. The growth of public sector led to the growth of (SOEs), State owned enterprises in India. Industrial Policy Regulations 1956 &1991, gave the public sector a strategic role in the Indian economy. It was the conscious decision of the government to speed up the industrialization of the country so as to boost economic growth and to
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bba104 smu bba summer 2014 I sem assignment

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DRIVE- Summer 2014
PROGRAM BBA-SEMESTER 1
SUBJECT CODE & NAME-BBA104 QUANTITATIVE TECHNIQUES IN BUSINESS
BK ID-B1500
CREDITS-2
MARKS-30
Note: Answer all questions. Kindly note that answers for 10 marks questions should be approximately of 400 words. Each question is followed by evaluation scheme.
Q1. Statistics plays a vital role in almost every facet of human life. Statistics. Discuss the functions of Statistics. Explain the importance of statistics in business and management.
(Meaning of Statistics, Functions of Statistics, Importance of statistics in business and management) 2, 3, 5
Answer.
Meaning of Statistics
The statement that prices in a country are increasing conveys only incomplete information about the nature of the problem. However, if the figures of prices of various years are also provided, we are in a better position to understand the nature of the problem. Additionally, these figures can also be used to

Q2
a. What do you understand by time series? What are the different types of variation in time series? Briefly describe each with an example.
b. Construct a consumer price index for the information given by using Aggregate expenditure method
(Meaning of Time series, Different types of variation in time series with examples, Consumer price index using Aggregate expenditure method) 2, 4, 4
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a)      Time Series and different types of variation in time series
Meaning of Time Series
An arrangement of statistical data in accordance with the time of occurrence or in chronological order is called a time series. In other words, the observation in numerical form obtained at regular interval of time

Q3. What is statistical quality control? Discuss the various control charts.
(Meaning of Statistical Quality Control, Meaning of Control Charts and types) 2, 8
Answer.
Statistical Quality Control

Statistical quality control (SQC) is one of the useful and economically important applications of the theory of sampling in the industrial field that can maintain the quality of goods in any manufacturing process. Statistical quality control (SQC) is the term used to describe the set of statistical tools used by quality professionals. It can be divided into three broad categories:

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bba105 smu bba summer 2014 I sem assignment

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DRIVE- Summer 2014
PROGRAM-BACHELOR OF BUSINESS ADMINISTRATION (BBA)
SEMESTER-I
SUBJECT CODE & NAME-BBA105- COMPUTER FUNDAMENTALS
BK ID-B1501
CREDITS-2
MARKS-30
Note: Answer all questions. Kindly note that answers for 10 marks questions should be approximately of 400 words. Each question is followed by evaluation scheme.
Q1.
a. Determine the decimal equivalent of the given number (38.36)8
b. determine the decimal equivalent of the given number (511)16
(Decimal to octal conversion- formula, Calculations, Decimal to hexadecimal conversion- formula, Calculations) 2, 3, 2, 3
Answer.
a)       
Octal to Decimal
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Q2. Invite a set of friends for your wedding through email because you do not have enough of time to go and personally invite. How do you invite them with one personal mail?
(Mail merge steps, Example and list the friends to send the invitation) 5, 5
Answer.
Mail merge steps
The mail merge wizard provides the easiest method for creating a mail merge. It provides step by step instruction to users.
·         To start mail merge wizard, Click on Mailings tab> Start mail Merge (subheading).

Q3.
a. What is a Macro?
b. How do you create Macro?
(Explaining Macro, Describing how to create Macro with the help of drawing dialog boxes) 2, 8
Answer.
a)      Macro
A macro is a series of Word and Excel commands and instructions that you group together as a single command to accomplish a task automatically.  If you perform a task repeatedly in Microsoft Word, you can automate the task by using a macro.


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mb0044 smu mba summer 2014 IInd sem assignment

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MBA
II SEMESTER
MB 0044 - PRODUCTION AND OPERATION MANAGEMENT - 4 CREDITS
(BOOK ID B1627)
Note: Answer all questions. Kindly note that answers for 10 marks questions should be
approximately of 400 words. Each question is followed by evaluation scheme.

Q1. Explain the four basic varieties of layouts for manufacturing facilities. (Description of each basic type of layout) 10 marks
Answer.
Four basic varieties of layouts for manufacturing facilities:
The four basic varieties of layouts for manufacturing facilities are:
1.  Process layout
This type of layout is concerned with the grouping of machines, process, or services according to their function. This grouping of machines by function is characteristic of job shops and batch type production facilities. Hence this type of


Q2. The major decision areas in supply chain management have both strategic and operational elements. Explain these decision areas in detail. (Location decisions; Production decision; Inventory decisions; Transportation decisions- 10 marks, i.e 2.5 marks each) 10 marks
Answer.
Supply chain decisions
Strategic and Operational Decisions as depicted in figure.
·         Strategic decisions are made typically over a longer time horizon.These are closely linked to the corporate strategy and guide supply chain policies from a design perspective.
·         Operational decisions are short term and focus on activities over a day-to day basis. The effort in these types of
Q3. Business process is a total response that a business undertakes utilizing the resources and delivering the outputs that create a value for the customer. Business process modeling refers to a set of activities undertaken to optimize the business process. Business process modeling can be categorized into two parts – Logical processing modeling and physical process modeling. Explain in detail of the two processes of modeling. (Logical processing modeling: Definition – 1 mark , Steps to be followed to make the work smoother – 2 marks, Explanation of logical process model including what it consists of , represents, improves and identifies; logical modeling formats ;ways of representing logical process modeling – 4 marks; physical process modeling including definition, what it deals with , why objects during physical modeling vary on the database software being used, outcomes- 3 marks) 10 marks
Answer.  
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Business Process Modelling
Business process modeling can be categorized into two parts – Logical processing modeling and physical process modeling. Figure depicts the types of modeling.
Logical process modeling
Logical process modeling is the representation of putting together all the activities of business process in detail and making a representation of them. The initial data collected has to be arranged in a logical manner so that, links are made between

Q4. Write short notes on:
a) Dimensions of quality
b) Characteristics of project mindset
Answer:
a) Dimensions of quality
Quality is inherent in the product or service that is rendered to the customer. Since we are attempting to measure the same, we will look into those aspects of quality, called dimensions of quality.
·         Quality of design – A product is designed keeping in view the customers’ requirement. For designing a product, the manufacturer or service provider should be aware of the specifications of different features required to incorporate

Q5. It is possible to work according to the project plan only by careful monitoring of the project progress. There are various steps involved in monitoring and controlling a project from start to end. One of the steps is progress control of a project which can be achieved by completing certain steps. Explain the steps of progress control. (Monitor performance, Update schedule, Update costs, Re-plan stage schedule, Conduct team status review, Create status report, Create flash report, Project status reports - 10 i.e. 1.25 marks each) 10 marks
Answer.
Progress control: The progress control of a project can be achieved by considering the following aspects. Figure depicts the phases of progress control.

Monitor performance: The first step for any project control mechanism is to monitor the progress. There are numerous ways to monitor and measure various project parameters. For example, the team members log in details of actual start date, actual finish date, actual hours worked per task, estimated hours to complete the task, elapsed time in hours to complete the


Q6. Write short notes on
a) Pure strategies employed to assist in aggregate planning
b) Approaches to scheduling
(Pure strategies, Approaches to scheduling) 6, 4
Answer:
a) Pure strategies
Three focused or pure strategies are:
Vary production to match demand by changes in employment
(Chase demand strategy): This strategy permits hiring and layoff of workers as required. When the output is to be increased more workers are added and when the output is to be decreased, workers are removed.
Produce at a constant rate and use inventories (Level production strategy): This strategy retains a stable work force
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mb0045 smu mba summer 2014 IInd sem assignment

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DRIVE- SUMMER 2014
PROGRAM- MBADS / MBAN2 / MBAHCSN3 / PGDBAN2 / MBAFLEX
SEMESTER-II
SUBJECT CODE & NAME- MB0045FINANCIAL MANAGEMENT

Q1. TCS has emerged as India's most admired company ahead of Hindustan Unilever, ITC, and Infosys, says global management consultancy Hay Group. TCS replaced last year's winner group company Tata Steel by scoring highest on parameters such as corporate governance, financial soundness, and talent management. Two criteria in particular, Leadership, and Creating Shareholder Value separated the winners.
How do you think effective interaction between HR and finance department of a firm helps in achieving its skills?
Do you think that TCS has preferred the profit maximization approach over the wealth maximization approach? (Interaction between HR and finance functions, Goals of Financial management) 4,6
Answer:
Finance and HR
Financial management is also related to human resource department as it provides manpower to all the functional areas of the management. Financial manager should carefully evaluate the requirement of manpower to each department and then allocate the required finance to the human resource department as wages, salary, remuneration, commission, bonus, pension, and other monetary benefits to the human resource department. Attracting and retaining the best manpower in the industry cannot be done unless they are paid salary at competitive rates.


Q2. A) The current price of an Ashok Leyland share is Rs. 30. The company is expected to pay a dividend of Rs. 2.50 per share which goes up annually at 6%. If an investor’s required rate of return is 11%, should he or she buy this share or not?
Solution:
P = D1 (1+g) / Ke-g = 2.5(1+0.06) / 0.11-0.06 = Rs. 53
The investor should certainly buy this share at the current price of Rs. 30 as the valuation model says the share is worth

B) A bond with a face value of Rs. 100 provides an annual return of 8% and pays Rs. 125 at the time of maturity, which is 10 years from now. If the investor’s required rate of return is 12%, what should be the price of the bond?( A Problem , B problem )5,5
Solution:
P = Int*PVIFA (12%, 10y) + Redemption value*PVIF (12%, 10y)


Q3. a) How do you think the trend of capital structure across the Indian corporate affect the economy as a whole?
b) What proportion of debt and equity should be taken up in the capital structure of a firm?
c) Discuss the theories that are propounded to understand the relationship between financial leverage and value of the firm.
a) Trend of capital structure.  b) proportion of debt and equity  c) explain the theories ) 2,3,5
Answer :                                                            

a) Trend of capital structure

Factors Affecting Capital Structure Capital structure should be planned at the time a company is promoted. The initial capital structure should be designed very carefully. The management of the company should set a target capital structure,


Q4. HPCL was established in 1952, operates from 500 different locations, including refineries, terminals, LPG plants, aviation service facilities, etc. They developed a Lotus Notes workflow tool and deployed it across the organization so that any capital investment proposal from any operating location in the country can be routed to relevant reviewers and approving authorities. With the implementation of the new online system, the total cost savings as a result of reduced man-hours amounts to about Rs 25 lakh per annum.
1. What do you think would have been the complexities involved in implementing this new project at HPCL?
2. What are the various phases in the capital budgeting process? To what extent do you believe that automation can ease out the process?  1) capital budgeting process  2) phases in capital budgeting decisions ) 5,5
Answer:
Capital Budgeting Process
After the screening of proposals for potential involvement is over, the company should take up the following aspects of capital budgeting process:
·         A proposal should be commercially viable. The following aspects are examined to ascertain the commercial viability of any investment proposal:
ΓΌ  Market for the product


Q5. A) Indicate whether the operating cycle in the following industries is short (less than 30 days), medium (less than 6 months) or long (more than 6 months)
Steel, rice, vegetables, fruits, jewelry, processed food, furniture, mining, flowers and textiles
b) Companies with the shortest working capital cycles have current ratios much lower  than the firms with longer cycles. What is your view on this statement? How do you think the operating cycle affects operating profit margins?
c) Discuss the relationship between working capital management and market performance of a company? Do you think the kind of relationship varies depending on the type of industry?
(a) duration b) operating cycle c) need for working capital ) 2,4,4

Answer:
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a) Duration

·         Short: vegetables, fruits, flowers
·         Medium: rice, fruits, processed food,
·         Long: Steel, jewelry, furniture, mining, textiles

Q6. Nirma acquired Core Healthcare Ltd. in FY 2007. To bring about improvement in terms of liquidity in the script of the Company, it has gone for a stock split because it hasn’t had any buyback in the recent past. Nirma paid Interim dividend in 2007 to avoid the higher dividend tax announced in that year’s budget.
Henkel, on the other hand, has a very weak Dividend Policy. The major reason being that the company has weak operations and low margins. There is no record of Stock Splits and Buybacks by Henkel India in the past.
Discuss the dividend polices of these two companies. ( a) Analyze the dividend policies of the two companies for the last 10 years , b) Explain stock split and buyback of shares ) 5,5
Answer :
a) Dividend polices of these two companies
Dividend policy is the set of guidelines a company uses to decide how much of its earnings it will pay out to shareholders. Some evidence suggests that investors are not concerned with a company's dividend policy since they can sell a portion of their portfolio of equities if they want cash. This evidence is called the "dividend irrelevance theory," and it essentially indicates that an issuance of dividends should have little to no impact on stock price. That being said, many companies do pay dividends, so let's look at how they do it.
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