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DRIVE
SPRING 2014
PROGRAM
MBADS/ MBAFLEX/ MBAHCSN3/ MBAN2/ PGDBAN2
SEMESTER
1
SUBJECT CODE & NAME
MB0039 –Business Communication
Q1 As a speaker you are addressing a group of people. Explain the elements involved in this communication.
Key elements of communication
Answer.
Key elements of communication
Communication is an important component for success in our personal and professional lives. It is the key to building favorable relationships. It is a part of ‘soft skills’,
The elements involved in communication are:
· Sender or encoder – This is the person who transmits a message. For example, a manager writes a letter to a consultant after a meeting or a sales manager making a presentation to the sales team. Here the manager is the sender
· Receiver or decoder – The person who notices and decodes, or attaches some meaning to a message. Decoding may not always be accurate and a wrong meaning may be attached to a message. For example, a friendly joke might be taken as an
Q2. Describe any situation in your own experience where the communication failed because the listening was faulty. Identify the barrier to listening in this situation. (Writing experience, Identifying and explaining the barrier) 5, 5
Answer:
Real world situation when communication failed due to faulty listening
Once, I got a chance to organising a fate with my colleagues during my college days. We had to make team and I was a team member. A guy who was the leader of our team was not a good listener.
Q3. Describe any 5 types of presentations with examples and their target audience. (5 types of presentations, Identifying target audience and example) 6, 4
Answer:
There are types of presentations:
Q4 Explain the different types of meetings. (Types of meetings) 10
Answer: Types of Meetings
According to Deborah Tannen, “A meeting is any focused conversation that has a specific agenda, especially but not only if it has been set up inadvance.”1 This definition implies that meetings are not aimless discussions,but they require careful planning and revolve around a specific topic that isdecided in advance. Therefore, while meetings may be more or less
Q5. You are going to face a job interview for the post of Manager-operations. Which aspects you will keep in mind while facing the interview?
Aspects to be kept in mind during job interview
Answer.
Aspects to be kept in mind during job interview
When the interview is for recruiting for manager, it is definitely going to be a tough task. A manager, most significantly, should have good leadership, strategic planning, business communication, and interpersonal skills in order to be able to shoulder all necessary responsibilities given to him. An individual who is about to face an interview for the position of a manager is required to be well-prepared with the answers that he needs to provide to the
Q6. Write short notes on:
a) Internet
b) Intranet
[a) Meaning and benefits of internet b) Meaning and benefits of intranet] 5, 5
Answer:
Internet
The internet is sometimes called simply net. It is basically a network of computers interconnected across the worldwide. It is accessible to everyone in the world. These interconnected computers share data through a standard protocal called TCP / IP. It’s
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